Mark Neely
Program Lead at City of Canterbury Bankstown
Digital transformation and agentic AI integration
Experience
Program Lead at City of Canterbury Bankstown
Leading digital transformation and agentic AI integration across the organisation. Delivering enterprise-wide technology change programs that improve service delivery and operational efficiency.
Founder / Director at Infolution
Advises organisations on digital strategy, technology governance, and large-scale transformation programs. Brings deep public-sector and private-sector experience to complex, multi-year change initiatives.
Digital Lead at Service NSW
Led the design, build, and launch of Australia's first digital driver licence. The program won the 2016 NSW Premier's Award for Public Service Innovation and set a national benchmark for secure, citizen-centred digital identity.
Education
Master of Business Administration (MBA)
University of New England (UNE)
Bachelor of Business in Accounting and Finance
University of Technology Sydney (UTS)